How Codilar Unified Kanmo Group's Retail Commerce Ecosystem with Magento 2.4.5
Fashion & Apparel, Footwear, and Baby Care
Company Brief
Founded in 2005, Kanmo Group is one of Indonesia's largest retail and distribution companies, managing 50+ brands across fashion, footwear, baby care, lifestyle, and premium coffee categories.
As the country's third-largest omnichannel retail enterprise, the group is home to globally loved brands like Coach, Kate Spade, Mothercare, Havaianas, Nespresso, The Entertainer, and Justice, continuing to redefine retail in both online and offline. With 340+ stores spanning 100+ cities, the group serves millions of Indonesian consumers every day.
Modernizing Magento Infrastructure
Streamlining OMS & CRM Integration
Implementing Responsive Frontend
Optimizing Store Pickup & Delivery
Unifying Commerce Architecture
Enhancing Operational Agility
Project Overview
As Kanmo Group scaled across multiple brands and channels, managing a fragmented infrastructure with disconnected OMS, CRM, and fulfilment systems had grown too complex to handle efficiently.
As an Adobe Gold Solution Partner, Codilar partnered with Kanmo Group to rebuild their commerce foundation on Magento 2.4.5, unifying critical integrations, modernizing the frontend, and streamlining fulfillment workflows to deliver a scalable, future-ready platform.
Business Challenges
The legacy Magento 2.3.x environment lacked scalability and modern feature support
Redundant modules and unstructured theming across brands bloated platform performance
Disconnected brand sites with inconsistent UI/UX and slow page loads hurt customer experience
No shared design system or scalable frontend foundation across brand storefronts
Capillary OMS had become obsolete, making migration unavoidable
Absence of real-time OMS and 3PL integration created manual routing inefficiencies
Complex API logic made shipping cost calculations slow and error-prone
Store pickup workflows were inconsistent across Mothercare's 80+ locations
Mobile number login was unreliable due to inconsistent CRM sync
Duplicate and outdated customer data hindered personalization and re-engagement
Codilar's Solution Approach
Upgraded Magento from 2.3.x to 2.4.5, unlocking modern features and long-term support
Removed over 50% of redundant modules, significantly reducing technical debt
Implemented Breeze theme across all brand websites for improved speed and responsiveness
Standardized frontend structure using Mothercare as the parent theme across all brands
Migrated from Capillary OMS to Fulfillment Tools for scalable order management
Integrated Magento with FT for real-time order sync, routing, and delivery visibility
Developed middleware APIs for seamless 3PL communication and multi-brand order splits
Built a distance-based pricing engine supporting Standard, Next-day, and custom delivery tiers
Enabled real-time store pickup workflows configured by location, stock, and brand
Integrated CRM for secure mobile number login and clean, validated customer data
Created dashboards and reconciliation logs for proactive OMS tracking and alerting
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When a retail group operates across 50+ brands, the biggest risk is not the competition outside but the complexity within. We made sure Kanmo Group had a foundation strong enough to grow without that complexity slowing them down.
Shahed Jamal
Practice Head, Codilar
How Codilar Rebuilt Kanmo Group's Digital Commerce Foundation
The Right Tech Partner For Growth
Kanmo Group needed more than a development team. They needed a partner who understood the complexity of managing 50+ brands on a single platform, could identify where the gaps were, and build something that would not just solve today's problems but hold up as the business continued to grow.
That is what brought them to Codilar. As an Adobe Gold Solution Partner with deep expertise in commerce architecture, Codilar had the right combination of platform knowledge and strategic thinking to take this on. The goal was not a quick fix. It was a proper rebuild, done right, on Magento 2.4.5, designed to unify operations, modernize the frontend, and set Kanmo Group up for the next phase of growth.
Modernizing the Foundation
Before anything else could be solved, the platform needed attention. Codilar upgraded Kanmo Group's Magento environment from 2.3.x to 2.4.5, removing over 50% of redundant modules that had accumulated over the years and were silently dragging down performance. The codebase was cleaner, leaner, and ready to support what came next.
On the frontend, Codilar implemented the Breeze theme across all brand websites, delivering faster page loads and a consistent, responsive experience across devices. Using Mothercare as the parent theme, the team established a unified design foundation that every brand could build on, eliminating the inconsistency that had plagued the storefront experience for years and significantly reducing design and development overhead going forward.
Streamlining the Operational Backbone
With the foundation in place, Codilar turned its attention to the operational complexity that had been slowing Kanmo Group down. Migrating from Capillary OMS to Fulfillment Tools was the first step, replacing an obsolete system with one built for the scale and flexibility that managing 50+ brands demands. Integrated directly with Magento, the new OMS enabled real-time order sync, intelligent routing, and end-to-end delivery visibility across every brand.
Custom middleware APIs were developed to bring 3PL partners into the fold, enabling seamless communication, multi-brand order splits, and accurate delivery workflows without manual intervention. On the shipping side, Codilar built a distance-based pricing engine from the ground up, supporting Standard, Next-day, and custom delivery tiers with location-aware logic that worked consistently across all brands. Store pickup, previously a pain point across Mothercare's 80+ locations, was orchestrated in real time by brand, location, and stock availability, giving customers a reliable and seamless experience every time.
Key Metrics That
Moved the Needle
Reduction in
Module Footprint
Faster Order
Fulfillment
Faster Checkout
Processing
Increase in CRM Mobile
Login Success Rate
Faster Page
Load Times
Rise in Store
Pickup Adoption
Key Metrics That
Moved the Needle
Reduction in
Module Footprint
Faster Order
Fulfillment
Faster Checkout
Processing
Increase in CRM Mobile
Login Success Rate
Faster Page
Load Times
Rise in Store
Pickup Adoption
“Codilar doesn't act as a vendor; it acts as our partner. Their technical expertise, responsiveness, and problem-solving mindset make complex projects effortless. They understand the problem, map the right solution, and execute on time. I wholeheartedly recommend Codilar to anyone looking for a top-notch technology partner.”
Rajesh Grover
Group CDO & Head of AI
Kanmo Group
Closing the Data Gap
With operations streamlined, Codilar addressed the final layer of complexity — customer data reliability. Inconsistent CRM sync had been quietly undermining Kanmo Group's ability to engage customers effectively, with mobile number logins failing and duplicate records polluting the database across every brand.
Codilar integrated the CRM directly with Magento, enabling secure mobile number login and seamless account syncing. Customer data was cleaned, validated, and deduplicated, pushing the mobile login success rate from 60% to 98%. With reliable data now flowing across the platform, Kanmo Group could finally engage customers with the personalization and accuracy their scale demanded. To keep everything running smoothly, dashboards and reconciliation logs were put in place, giving the team real-time visibility into OMS activity, sync failures, and fulfillment operations.
Build What Scales
Kanmo Group's journey is a testament to what becomes possible when the right technology meets the right expertise. For retail enterprises managing complexity at scale, the foundation matters more than anything else.
As an Adobe Gold Solution Partner, Codilar partners with enterprise brands to modernize their digital ecosystems and build for sustained growth. When the foundation is right, every brand, every channel, and every customer interaction falls into place.
